Digital investment and financial analysis
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If you had never heard of, let alone used, the Instagram app, it popped up on your radar screen recently when Facebook acquired it for $1 billion, the largest acquisition the social-media giant has ever completed. Maybe it was to eliminate a photo-sharing competitor but perhaps exclusive features of Instagram made the deal so sweet.

Chris Tacket, writing on technology for TheAtlantic.com, posted a transcript of an interview with Instagram founder Kevin Systrom. Tacket’s article can be found at “Will Post-Facebook Instagram Deliver on Its Founder’s Dream?”; the original interview was conducted by Digg founder Kevin Rose.

Tacket’s take on what Instagram has that Flickr and Twitter don’t, and what Facebook really wanted, was the ability to filter images by location data and timestamps:

“I imagine using Instagram to look up a restaurant I’m going to visit to see what food photos have been shared from that location in the past few days. Maybe I’ll be tempted to order something different because it looks so good. Rather than relying on what the official handlers of these locations’ social media accounts want to share, I’d be able to tune in to the users’ experience of them — to see the most recent visual media from those locations at this very moment, as shared by people who are motivated by little else save the act of sharing itself.”

Let’s hope that Facebook leaves this piece of Instagram intact.

Laura Abrahamsen, April 25, 2012

LinkedIn, the social-media platform aimed at its users’ professional lives more than personal lives, recently introduced a new set of software tools designed to allow its company members target, track and measure their followers.

Mark Walsh, writing “LinkedIn Debuts Tools to Target Followers” for Mediapost.com, noted that targeted updates and follower statistics will be free for members with a company page on the LinkedIn network, following a test roll-out with a small group of companies.

According to LinkedIn, followers are more active than mere users of their site and thus constitute a group that companies would prefer to engage:

“For example, followers are twice as connected as the average LinkedIn member and have joined twice the number of LinkedIn groups. Almost half (49%) say they are more likely to purchase products or services from a company that’s more engaged with its followers. About the same proportion (47%) say LinkedIn is a more appropriate social environment for getting company news and updates than other social sites.”

With these tools, LinkedIn is making a calculated effort to position themselves as THE social-media platform for businesses and professionals. Can they stop the Facebook juggernaut?

Laura Abrahamsen, April 19, 2012

With the convenience and conciseness of Twitter, e-mail may become the snail-mail of the Web 2.0 world, so suggests Steve Cooper, a blogger for Forbes.com, in his recent post “6 Reasons Twitter is Becoming My New E-Mail.”

While e-mail still has a place in modern communications, Cooper believes it is best reserved for the follow-ups, the deeper conversations that may precede or replace a phone call or face to face meeting. Twitter is his go-to medium for initial contact:

“One of my first breakthroughs on Twitter came after I sent several e-mails to a person to engage in partnership talks. I never got a reply. Within the first week I joined Twitter, this same person began following me and we finally connected. Over the years, I have found this wasn’t an aberration, but a new normal.”

Cooper also likes Twitter’s natural fit for mobile communications, whether you receive Tweets as texts or through your smartphone. Twitter also carries a sense of urgency to respond, something that traditional e-mail is beginning to lose:

Unlike e-mail, where you can step away for two hours (or two weeks) and it will still be there; the conversations on Twitter will have come and gone. Twitter is most effective when you get people while they’re listening.

So much of our media is now engaged on our schedules, rather than its creators’; Twitter brings the message and messenger into real time.

Laura Abrahamsen, April 18, 2012

In our digital world the tangible products of the publishing industry (i.e., books, magazines, newspapers) no longer require specialized equipment and knowledge to produce. The core idea of publishing, making an idea public, can be done by anyone with a blog or the willingness to format a novel for e-readers.

Mathew Ingram, writing for Gigaom, shared the thoughts of Clay Shirky (author of Cognitive Surplus: Creativity and Generosity in a Connected Age), in the article “Publishing is No Longer a Job or an Industry– It’s a Button.” Shirky’s original interview was with Findings.com, a Web 2.0 site that allows members to share highlights from digital media.

Shirky advises that the traditional publishing industry needs to redefine what added value it brings to authors and readers:

“The question is, what are the parent professions needed around writing? Publishing isn’t one of them. Editing, we need, desperately. Fact-checking, we need. For some kinds of long-form texts, we need designers. “

The lessons are twofold for the small-business owner: a digital marketing strategy is essential as traditional media evolves; and, even if you can do it yourself with the push of a button, the advice of a professional editor, fact-checker or designer is still going to make it more effective.

Laura Abrahamsen, April 17, 2012

It seems that everyone is talking about Pinterest, the newest flavor in up-and-coming social media sites. More thematic than Facebook and more visual than Twitter, Pinterest allows the user to collect and organize images and articles into topical virtual bulletin boards by “pinning” the found material.

In small business terms that now means that having your product or service “pinned” is another goal, like getting “like”s on Facebook. But what does that do for your bottom line? Tony Clark, COO of Copyblogger Media, dives into the analytics in his recent post “Is Pinterest Traffic Worthless?”.

Clark explores the effect of pinning on website traffic and visitor flow and finds unique advantages in Pinterest:

“Individual post activity seems to hold a long shelf life when it’s popular on Pinterest. Often, a tweet is lifeless within a day, where a pin can continue pulling traffic for weeks after being published.”

As with any social media strategy the key is what your site offers once the potential client lands there. Clark recommends a call to action on that landing page to direct traffic response. From there it’s up to your website to be compelling enough to convert browsers into customers.

Laura Abrahamsen, April 11, 2012